Privacy Policy

Welcome to PlayStrux, a leading game development studio based in Madrid, Spain, dedicated to crafting innovative PC games and delivering unparalleled immersive gaming experiences. At PlayStrux, we are passionate about creating indie games that transport players into richly detailed worlds where every decision matters. Our commitment to fostering a passionate community extends to how we handle your personal information.

This Privacy Policy explains how PlayStrux collects, uses, shares, and protects your data when you visit our website (playstrux.com), interact with our community features, or engage with our services. We are committed to protecting your privacy and ensuring transparency in our data practices, in compliance with applicable laws including the General Data Protection Regulation (GDPR) for our European users and similar regulations worldwide.

By using our website and services, you consent to the practices described in this policy. If you have questions about our data protection measures, please contact us at contact@playstrux.com. This policy was last updated on October 10, 2023.

Data We Collect

As a game development studio focused on PC games and immersive gaming, we collect data to enhance your experience and improve our indie games. We gather two main types of information: personal data and non-personal data.

Personal Data

Personal data is information that can identify you as an individual. We collect this data when you voluntarily provide it, such as:

  • Contact Information: Name, email address, and phone number when you sign up for our newsletter, submit a contact form, apply for careers, or participate in community forums.
  • Account Data: If you create an account on our community hub, we may collect your username, password (hashed), and profile information.
  • Payment Information: For any merchandise or event purchases (if applicable), we collect billing details, but we do not store full payment card information—handled by secure third-party processors.
  • Communication Data: Information from emails, support tickets, or developer Q&A submissions, including your queries about our PC games.

Non-Personal Data

Non-personal data does not identify you directly but helps us understand how users interact with our site. This includes:

  • Usage Data: IP address, browser type, device information, pages visited, time spent on site, and referral sources. This helps us optimize our website for better immersive gaming showcases.
  • Cookies and Tracking Technologies: We use cookies to remember preferences, track analytics, and personalize content. See our Cookie Policy for details.
  • Analytics Data: Aggregated insights from tools like Google Analytics on how visitors engage with our indie games portfolio and dev diary.
  • Demographic Data: Age range, location (inferred from IP), and interests derived from interactions, used to tailor content about our game development studio.

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless explicitly required for a specific purpose (e.g., accessibility features in PC games) and with your consent.

How We Use Your Data

PlayStrux uses the collected data to provide, maintain, and improve our services as a premier game development studio. Our uses align with our mission to create exceptional PC games and foster community around immersive gaming and indie games. Specifically:

  • To Provide Services: Process newsletter subscriptions, respond to inquiries, manage community interactions, and facilitate career applications.
  • To Communicate: Send updates on new PC games, dev diary posts, event invitations, and promotional content about our indie games. You can opt-out at any time.
  • To Improve Our Offerings: Analyze usage patterns to enhance website functionality, develop better immersive gaming experiences, and refine our game development studio processes.
  • For Marketing: Personalize recommendations for games or content based on your interests in PC games and indie games, always with opt-in consent where required by law.
  • For Legal and Security Purposes: Comply with legal obligations, prevent fraud, and protect our community from abuse.
  • For Analytics and Research: Generate insights to understand trends in immersive gaming and improve our indie games.

We retain personal data only as long as necessary for these purposes or as required by law. For example, contact information is kept for ongoing communications, while analytics data is anonymized after 26 months.

Data Sharing & Disclosure

PlayStrux does not sell your personal data. As a trusted game development studio, we share data only when necessary to operate our services related to PC games, immersive gaming, and indie games. Sharing occurs in these limited cases:

  • Service Providers: Third-party vendors who assist us, such as email service providers (e.g., Mailchimp for newsletters), analytics tools (e.g., Google Analytics), and hosting services. These providers are contractually obligated to protect your data and use it only for specified purposes.
  • Business Partners: For joint promotions or events related to our PC games, we may share aggregated data with partners, but never identifiable personal information without consent.
  • Legal Requirements: If required by law, such as in response to a court order, or to protect rights, property, or safety in connection with our immersive gaming community.
  • Community Features: In forums or public comments, your username and posts are visible to others. We advise caution with shared information.
  • Corporate Transactions: In the event of a merger or acquisition, data may be transferred as an asset, with notice provided where required.

We ensure all transfers, especially to non-EU countries, comply with GDPR via Standard Contractual Clauses or adequacy decisions. For our indie games enthusiasts in the US and elsewhere, we adhere to equivalent protections.

Your Rights

As a user of PlayStrux, a innovative game development studio, you have rights regarding your personal data under GDPR and other applicable laws. These rights empower you in our interactions around PC games and immersive gaming:

  • Access: Request confirmation of whether we process your data and access a copy of it.
  • Rectification: Correct inaccurate or incomplete personal information, such as updating your email for indie games updates.
  • Erasure (Right to be Forgotten): Request deletion of your data when no longer needed or if you withdraw consent.
  • Restriction: Limit processing in certain cases, like during a dispute over accuracy.
  • Portability: Receive your data in a structured format to transfer to another service.
  • Objection: Object to processing for marketing or legitimate interests, including profiling.
  • Withdraw Consent: At any time, without affecting prior processing, e.g., unsubscribe from newsletters about our PC games.

To exercise these rights, contact us at contact@playstrux.com. We respond within one month (extendable if complex). For EU residents, you may also complain to your local data protection authority. We do not use automated decision-making that produces legal effects.

Additionally, for California residents under CCPA, you have rights to know, delete, and opt-out of sales (though we do not sell data). Opt-out via Do Not Sell My Personal Information links if applicable.

Contact Us

If you have concerns about data protection or this policy at PlayStrux, our game development studio specializing in immersive gaming and indie games, please reach out. We are here to assist with any privacy-related inquiries regarding our PC games.

Email: contact@playstrux.com

Phone: +34 91 547 23 18

Address: Calle Gran Vía 48, 28013 Madrid, Spain

We aim to respond promptly. For urgent matters, include "Privacy Inquiry" in the subject line.